I am the 3rd person in my department to use her (Andrea Seymour). All of us had a great experience. She helped us negotiate with a less than stellar seller's agent with ease. She also connected us with Dennis from all western mortgage. All told it was only a few weeks between preapproval and closing! We always knew what was going on. If we didn't get a phone call or email that hour we knew there was nothing we needed to do! We have already recommend her to our neighbor.